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Terms and conditions of the online store pressuice.co.uk/shop
§ 1
Preliminary provisions
- The store, accessible at the Internet address https://pressuice.co.uk/, is operated by PRESSUICE LTD, a company registered with Companies House under number 15625834. The registered office address is 46 Shericles Way, Desford, Leicester, LE9 9QP.
Below are the contact details:
phone: + 44 07768747701
e-mail address: shop@pressuice.co.uk The administrator of the personal data provided by the Buyer while using the Store is the Seller. Detailed information on the processing of personal data by the Seller – including other purposes and grounds for data processing, as well as recipients of the data – can be found in the Privacy Policy available at the Store – due to the principle of transparency, contained in the General Regulation of the European Parliament and of the Council (EU) on data protection – “GDPR”.
- The purpose of the processing of Buyer’s data by the Seller, provided by the Buyer in connection with purchases in the Store, is the execution of orders. The basis for the processing of personal data in this case is: the contract of sale or actions taken at the request of the Buyer, aimed at its conclusion (Article 6(1)(b) GDPR), the legal obligation of the Seller related to accounting (Article 6(1)(c)) and the legitimate interest of the Seller, consisting in the processing of data in order to establish, pursue or defend possible claims (Article 6(1)(f) GDPR).
- These Terms and Conditions are addressed to both Consumers and Entrepreneurs using the Store and define the rules for the use of the Online Store and the rules and procedure for concluding Distance Sales Contracts with the Customer and Entrepreneur through the Store.
§ 2
Definitions
Consumer – A natural person concluding a contract with the Seller within the framework of the Store, the subject of which is not directly related to his/her economic or professional activity.
Seller – PRESSUICE LTD, a company registered with Companies House under number 15625834. The registered office address is 46 Shericles Way, Desford, Leicester, LE9 9QP.
Customer – Any entity making purchases through the Store.
Entrepreneur – A natural person, a legal person and an organizational unit that is not a legal person, to which a separate act grants legal capacity, performing a business on its own behalf, who uses the Store.
Store – An online store operated by the Seller at the Internet address https://pressuice.co.uk/.
Remote contract – A contract concluded with a Customer within an organized system of contract conclusion at a distance (within the Store), without the simultaneous physical presence of the parties, with the exclusive use of one or more means of remote communication up to and including the conclusion of the contract.
T&C – Terms and Conditions of the Store.
Order – Customer’s declaration of will placed via the Order Form and aimed directly at concluding a Sales Agreement for a Product or Products with the Seller.
Account – Customer’s account in the Store, it collects data provided by the Customer and information about Orders placed by him/her in the Store.
Registration form – A form available in the Store that allows creating an Account.
Order form – An interactive form available in the Store that allows placing an Order, in particular by adding Products to the Basket and specifying the terms of the Sales Agreement, including the method of delivery and payment.
Shopping Cart – An element of the Store’s software in which the Products selected by the Customer for purchase are visible, and it is also possible to determine and modify the details of the Order, in particular the quantity of products.
Product – A movable item/service available in the Store which is the subject of a Sales Contract between the Customer and the Seller.
Sales Agreement – A contract of sale of a Product concluded or entered into between the Customer and the Seller via the Online Store. A Sales Agreement also refers to – depending on the characteristics of the Product – a service agreement and a contract for specific work.
§ 3
Contact with the Store
- Seller’s address: Pressuice Ltd 46 Shericles Way, Desford, Leicester, LE9 9QP
- Seller’s e-mail address: shop@pressuice.co.uk
- Seller’s phone number: +44 07768747701
- Seller’s bank account number:
- Account number 23941154
- Sort code 04-29-09
- The Customer may communicate with the Seller using the addresses and telephone numbers specified in this paragraph.
- The Customer may communicate with the Seller by telephone from Monday to Friday from 8 am to 4 pm.
§ 4
Technical requirements
In order to use the Store, including browsing the Store’s assortment and placing orders for Products, the following are required:
A terminal device with internet access and a web browser such as Chrome, Firefox, or Microsoft Edge.
An active email account.
Cookies enabled.
§ 5
General information
The Seller, to the fullest extent permitted by law, shall not be liable for any disruptions including interruptions in the functioning of the Store caused by force majeure, unauthorized actions of third parties or incompatibility of the Online Store with the technical infrastructure of the Customer.
Browsing the assortment of the Store does not require creating an Account. Placing orders by the Customer for Products in the Store’s assortment is possible either after creating an Account in accordance with the provisions of § 6 of the Rules and Regulations or by providing the necessary personal and address data to enable the execution of the Order without creating an Account.
Prices listed in the Store are in GBP and are inclusive of VAT.
The final amount payable by the Customer consists of the price of the Product and the delivery costs, including charges for transportation, delivery, and postal services. The Customer will be informed of these charges on the Store’s website during the order placement process, including at the moment of committing to the Sales Agreement.
In the case of a Contract involving a subscription or the provision of services for an indefinite period, the final price is the total amount payable for the billing period, including all applicable fees.
When the nature of the Contract’s subject matter makes it impractical to determine the final price in advance, the Store will provide information on how the price will be calculated, as well as details of any charges for transportation, delivery, postal services, and other costs, in the Product description.
§ 6
Creating an Account in the Store
- In order to create an Account in the Store, it is necessary to fill in the Registration Form. It is necessary to provide the following data: e-mail address, first name, last name, address for shipment of goods.
- Establishing an Account in the Store is free of charge.
- Accessing the Account is done by entering the login and password created during the Registration process.
- The Customer may delete their Account at any time, without providing a reason and without incurring any fees, by submitting a request to the Seller, either via email or in writing to the addresses specified in § 3.
In order to place an Order you should:
- Log in to the Store (optional);
- Select the Product that is the subject of the Order, and then click the “Add to cart” button (or equivalent);
- Log in or use the option of placing an Order without registration;
- If you have chosen to place an Order without registration, complete the Order Form by entering the recipient’s details and the delivery address for the Product, selecting the shipment method (delivery method), and providing the invoicing details if they differ from the recipient’s information.
- Click the “I buy and pay” button,
- Select one of the available payment methods and, depending on the payment method, pay for the Order within the specified period, subject to § 8 item 3.
The customer may use the following methods of delivery or collection of the ordered product:
Courier delivery
The customer can use the following payment methods:
Payment by bank transfer to the Seller’s account
Electronic payment
Paypal
Detailed information on delivery methods and acceptable payment methods can be found on the Shop pages.
Refund of funds:
The seller shall refund the payment using the same method of payment used by the consumer, unless the consumer has expressly agreed to a different method of refund that does not incur any costs for the consumer
- Conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer places an Order using the Order Form on the Online Store in accordance with § 7 of the Terms and Conditions.
- After placing the Order, the Seller immediately confirms its receipt and at the same time accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for execution is made by the Seller sending the Client an appropriate e-mail message to the Client’s e-mail address provided during the placement of the Order, which contains at least the Seller’s statements about receipt of the Order and its acceptance for execution and confirmation of the conclusion of the Sales Agreement. As soon as the Customer receives the above e-mail message, the Sales Agreement between the Customer and the Seller is concluded.
- If the Customer selects:
- Payment by bank transfer, electronic payment or PayPal, the Customer is required to make the payment within 4 calendar days from the date of the Sales Agreement. If payment is not made within this period, the order will be canceled.
- A In case of ordering Products with different delivery dates, the delivery date is the longest date given.
- The delivery period for the Product to the Customer is calculated as follows:
- If the Customer selects payment by bank transfer, electronic payment or PayPal, the delivery period begins on the date the Seller’s bank account is credited.
- For orders containing Products with different availability dates, the delivery period is based on the latest availability date provided.
- Delivery of the Product to the Customer is subject to a fee unless otherwise stipulated in the Sales Agreement. The delivery costs (including charges for transportation, delivery, and postal services) are indicated to the Customer on the Store’s website under the “Delivery Costs” section and during the Order placement process, including at the moment the Customer expresses their intention to enter into the Sales Agreement.
- Product delivery is carried out within England, Scotland, and Wales. Northern Ireland and the Isle of Man are excluded.
1. A Consumer who has concluded a remote agreement may withdraw from the Sales Agreement within 14 days without giving any reason.
2. The commencement of the period specified in paragraph 1 begins upon the delivery of the Product to the Consumer or to a person designated by the Consumer other than the carrier.
3. In the case of an Agreement involving multiple Products that are delivered separately, in batches, or in parts, the period indicated in paragraph 1 shall begin upon the delivery of the last item, batch, or part.
4. In the case of a Contract that involves the regular delivery of Products for a specified period of time (subscription), the period indicated in paragraph 1 begins upon taking possession of the first item.
5. The consumer may withdraw from the Contract by submitting a statement of withdrawal from the Contract to the Seller. To meet the deadline for withdrawal from the Agreement it is sufficient for the Consumer to send the statement before the deadline.
6. The statement may be sent by traditional mail or electronically by sending a statement to the Seller’s e-mail address or by submitting a statement on the Seller’s website – the Seller’s contact details are specified in § 3. The statement may also be submitted on the form, the template of which is attached as Appendix No. 1 to these Regulations and the Appendix to the Act of May 30, 2014 on Consumer Rights, but it is not mandatory.
7. If the Consumer sends a statement electronically, the Seller will immediately send the Consumer at the e-mail address provided by the Consumer a confirmation of receipt of the statement of withdrawal from the Contract.
8. Effects of withdrawal from the Agreement:
In the case of withdrawal from the Contract concluded at a distance, the Contract shall be considered not concluded.
In the event of withdrawal from the Contract, the Seller shall return to the Consumer immediately, no later than within 14 days from the date of receipt of the Consumer’s statement of withdrawal from the Contract, all payments made by the Consumer, including the costs of delivery of the item, except for additional costs resulting from the method of delivery chosen by the Consumer other than the cheapest ordinary method of delivery offered by the Seller.
The Seller will refund the payment using the same payment methods that were used by the Consumer in the original transaction, unless the Consumer has expressly agreed to a different solution that will not incur any costs for him.
The Seller may withhold reimbursement until it receives the Product back or until it is provided with proof of return, whichever event occurs first.
The Consumer should send back the Product to the Seller’s address given in these Terms and Conditions immediately, no later than 14 days from the day on which he informed the Seller about the withdrawal from the Contract. The deadline will be met if the Consumer sends back the Product before the expiration of the 14-day period.
The Consumer shall bear the direct costs of returning the Product, including the costs of returning the Product if, due to its nature, the Product could not be sent back by post in the usual manner.
The Consumer shall be liable only for the diminished value of the Product resulting from the use of the Product in a manner other than necessary to ascertain the nature, characteristics and functioning of the Product.
9. If, due to the nature of the Product, it cannot be sent back in the usual way by post, information about this, as well as about the cost of returning the Product, will be located in the description of the Product in the Store.
10. The right of withdrawal from a contract concluded remotely does not apply to the Consumer in relation to the Contract:
in which the object of performance is a non-refabricated item, produced to the Consumer’s specifications or serving to meet his individualized needs,
in which the object of performance is an item supplied in a sealed package, which cannot be returned after opening the package for health protection or hygienic reasons, if the package has been opened after delivery,
in which the object of the provision is a perishable item or one that has a short shelf life,
for the provision of services, if the Seller has fully performed the service with the explicit consent of the Consumer, who was informed before the start of the service, that after the performance by the Seller will lose the right to withdraw from the Agreement,
in which the price or remuneration depends on fluctuations in the financial market, over which the Seller has no control, and which may occur before the expiry of the deadline for withdrawal from the Agreement,
in which the object of performance are things which, after delivery, due to their nature, are inseparably connected with other things,
in which the object of performance is alcoholic beverages, the price of which has been agreed upon at the conclusion of the contract of sale, the delivery of which may only take place after 30 days and the value of which depends on market fluctuations over which the Seller has no control,
in which the object of performance is sound or visual recordings or computer programs delivered in sealed packaging, if the packaging has been opened after delivery
for the supply of newspapers, periodicals or magazines, except for a subscription contract
for the delivery of digital content that is not recorded on a tangible medium, if the performance has begun with the explicit consent of the Consumer before the expiration of the deadline for withdrawal from the contract and after the Seller has informed him of the loss of the right to withdraw from the contract,
§ 11
Complaint and warranty
- Detailed information regarding the consumer’s ability to use out-of-court complaint resolution and claims procedures, as well as the access rules for these procedures, is available at the offices and on the websites of local (city) consumer ombudsmen, social organizations whose statutory duties include consumer protection, the Regional Trade Inspection Offices, and on the following websites of the Competition and Markets Authority:
https://www.gov.uk/government/organisations/competition-and-markets-authority
- Consumers have the following exemplary options for using out-of-court complaint resolution and claims procedures:
- Consumers are entitled to refer the matter to a permanent consumer arbitration court, as mentioned in Section 2 and 3 of the Alternative Dispute Resolution for Consumer Disputes 2020, to resolve a dispute arising from a contract concluded with the Seller.
- Consumers are entitled to refer the matter to the regional Trading Standards Office, in accordance with Section 27 of the Enterprise Act 2014, to request the initiation of mediation proceedings for the amicable resolution of the dispute between the Consumer and the Seller.
- Consumers can obtain free assistance in resolving disputes between themselves and the Seller by also using the free assistance of the local (city) consumer ombudsman or a social organization whose statutory duties include consumer protection (including, but not limited to, the Consumers Protection Association).
§ 13
Personal data in the Online Store
The administrator of Customers’ personal data collected via the Online Store is the Seller.
Customers’ personal data collected by the administrator through the Online Store are gathered for the purpose of executing the Sales Agreement, and if the Customer consents, also for marketing purposes.
Recipients of personal data of Customers of the Online Store may be:
In the case of a Customer who uses the method of delivery by mail or courier service in the Online Store, the Administrator shall make the gathered personal data of the Customer available to the selected carrier or intermediary performing shipments on behalf of the Administrator.
In the case of a Customer who uses electronic or credit card payment method in the Online Store, the Administrator shall make available the collected personal data of the Customer to a selected entity handling the above payments in the Online Store.
The Customer has the right to access the content of his/her data and to correct them.
Providing personal data is voluntary; however, failure to provide the personal data required by the Terms and Conditions, which are necessary to conclude the Sales Agreement, will result in the inability to conclude the Agreement.
- Contracts concluded through the Online Store are concluded in English.
- The Seller reserves the right to make changes to these Terms and Conditions for important reasons, i.e.: changes in the law, changes in methods of payment and delivery – to the extent that these changes affect the implementation of the provisions of these Terms and Conditions. The Seller will inform the Client about each change.
- In matters not regulated by these Terms and Conditions, the generally applicable laws of the United Kingdom shall apply, in particular: the Consumer Rights Act 2015; the Electronic Commerce (EC Directive) Regulations 2002; the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013; and the Data Protection Act 2018
- In the event of a dispute, the Customer has the right to pursue alternative dispute resolution (ADR) methods. Information about approved ADR providers in the United Kingdom is available through the Chartered Trading Standards Institute (https://www.tradingstandards.uk/consumers/adr-approved-bodies). For disputes with traders based in the European Union, the Customer may access the EU Online Dispute Resolution (ODR) platform (https://ec.europa.eu/consumers/odr/main/?event=main.home2.show). The use of these ADR services does not affect the Customer’s right to pursue legal action if a satisfactory resolution is not achieved through ADR.
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